Worrying about manufacturing details and problems takes time away from other important areas of your business operation. Having a Quality Resident helps you execute processes and procedures correctly while benefiting from the expertise of our quality residents.
A Quality Resident will help your company get ahead of quality issues before they become full-scale problems at your customer’s site and prevent them from having further consequences.
How do our Quality Residents help your company?
The Quality Resident asks the right questions up front to prevent quality problems from occurring, and if any issues arise at the manufacturing location, your on-site Quality Resident can address them in person for quick resolution.
Our on-site quality representatives engage with customers based on a number of factors that ensure success, including industry experience and the level of support required.
Our mission is to provide leading industry players with the quality support services they require, when and where they need it.
We are at the customer’s site so you don’t have to be.
At TROPPUS we offer comprehensive quality representation services, providing industry quality expertise. From representing your supply chain interests with technical support to managing containment actions or quality incidents, we are ready to assist you with quality resident solutions depending on the level of your company’s needs.
– Communicate effectively, coordinating quality and material flow effectively to minimize or eliminate customer disruptions.
– Have high interpersonal development and proactivity, allowing them to foresee potential problems.
– They have a solid knowledge of Quality processes, which allows them to represent it in the best way in any location in Mexico and USA.
– They ensure process compliance by performing daily/weekly audits, among other plant related audits that involve meeting our customers’ expectations.
– Randomly audit material storage areas to determine proper sequencing and availability for use on the line.
– They monitor material stocks to ensure that they are error free in an effort to protect their quality as a supplier or possible sequencing errors.
– Facilitate and monitor the delivery of safety stock in a timely manner.
– Keeps you aware of key indicators, documentation and daily records in order to meet your customers’ expectations.
– Performs the necessary follow-up to in-plant meetings with our customers.
Do you require this service?
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